Privacy Policy

Last updated: October 31, 2026

Ryan's Hearing Center ("we," "us," "our") respects your privacy. This policy explains how we collect, use, and protect information you share with us through our website, by phone, by text message, and in our office.

Information We Collect

We may collect your name, phone number, email address, mailing address, date of birth, appointment details, and information you provide when you contact us, book an appointment, or complete our forms.

How We Use Your Information

We use your information to schedule and confirm appointments, send appointment reminders and follow-ups, answer your questions, provide hearing care services, process payments, and communicate with you about your care.

Text Messaging (SMS)

If you agree to receive text messages from us, we use your mobile number to send appointment reminders, follow-up and care messages, and replies to your questions. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with service providers who help us deliver messages (such as our phone and messaging provider) only to provide that service.

You can opt out of text messages at any time by replying STOP. Reply HELP for assistance. See our Terms & Conditions for details.

Protected Health Information

Health information we collect as part of your care is handled according to our Notice of Privacy Practices, available in our office or on request.

How We Share Information

We do not sell your personal information. We share it only with service providers that help us operate (for example, scheduling, payment, and messaging providers), with your physician when you authorize it, or when required by law.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect your information.

Your Choices

You may ask to review or update your information, or to stop receiving communications, by contacting us below.

Contact Us

Ryan's Hearing Center
80 N. Pecos Rd., Ste. J, Henderson, NV 89074
(702) 456-1110 · support@ryanshearingcenter.com